A survey by business process management firm Genpact found 64 per cent of Brits want to go mobile or online to do banking. Just 29 per cent would prefer to use branches or call centre-based telephone banking. Among ‘Gen Y’ it’s just 11 per cent. They all want to avoid queues, hideous decor and awful marketing … Read more
Yesterday, O2 confirmed that it was closing O2 Wallet. The few who remembered the service weren’t surprised. I’d heard many whispers that virtually no one was using it. And O2 itself barely ever mentioned it, never mind marketed it. How times change. When O2 launched its wallet in April 2012, it was big news. Lots … Read more
Lots of movement now taking place in purely mobile banking. A bunch of startups have launched, each seeking to provide an alternative to high street banks that offer lengthy sign-up, little or no data, anti-social hours etc. Launches include Moven and Simple in the USA, FIDOR in Germany, Alior in Poland, France’s Hello Bank and the forthcoming … Read more